Question 1

Can I customize my tour?

Accepted Answer

Absolutely, we offer personalised adventures for exactly this reason. Simply contact us and let us know when and where you'd like to go.

Question 2

Do I need my own vehicle?

Accepted Answer

No, we take the stress of driving off your shoulders by doing all the driving. Johannesburg and Pretoria serve as our collection and drop off locations.

Question 3

Do I need to bring and set up my own tent?

Accepted Answer

Most certainly not, we've imported top-of-the-range, spacious tents which will be set up for you at each destination along our tour. A complete tent setup will consist of 2 comfortable camp beds, a bedside table, and 2 chairs.

Question 4

Are meals included in the cost?

Accepted Answer

Yes - Breakfast, dinner and afternoon snacks are all included in the cost of your tour, we also offer early morning rusks and coffee before game drives.

Question 5

What if I have dietary requirements?

Accepted Answer

No problem, just let us know and we'll be sure to cater accordingly.

Question 6

Why can I only bring a small sized suitcase?

Accepted Answer

More often than not you'll be on a tour with up to 5 other guests, since we use 2 vehicles to transport 6 guests, space is limited. We want you and all other guests to be comfortable by making sure all luggage can easily be stored in the correct compartment of the vehicle. Please ensure your suitcase/bag does not exceed 60cm in height, 40cm in width and 25cm in depth.

Question 7

What is the best time to travel to South Africa?

Accepted Answer

The best time to travel to South Africa depends on the specific regions you plan to visit and the activities you have in mind. South Africa experiences a diverse climate due to its varied geography. In general, there are two main seasons: the wet season (summer) and the dry season (winter).

It's recommended to check the weather conditions for your specific destination and plan accordingly. Keep in mind that South Africa's climate can vary significantly from one region to another, so it's essential to tailor your travel plans to the specific areas you'll be exploring.

Feel free to reach out to us should you require further information in this regard and we'll be happy to assist!

Question 8

What if I cancel my tour booking?

Accepted Answer

A 50% non-refundable deposit will be payable in order to secure your booking. The remaining 50% is payable one month prior to the date of departure of your tour. Any refundable amount will be from this remaining 50% and is based on when in the process you cancel your booking. Please chat to us directly should you require specific timelines and amounts.

Question 9

What should I pack?

Accepted Answer

Camera
Insect Repellent
Sunscreen
Hat
Warm Clothes
Light Clothes
Swimwear
Towel
Walking Shoes
Small Torch
Chronic Medications

Question 10

Should I tip my guide?

Accepted Answer

If you feel that your guide has gone above and beyond the call of duty for the duration of your tour, you are welcome to tip them any amount you feel relevant. Tipping is only for exceptional service and is not at all compulsory or expected.

Frequently Asked Questions